Congratulations!
You just leveled up.
scroll for next steps and process timeline.
How does billing work?
We bill monthly.
At the end of the month we'll total up all the gift codes charged to your store, shipping charges, and the $300 monthly fee. Payments will draft on the 2nd Friday of each month and a detailed receipt will follow in your email.
Tell me more about...
Frequently Asked Questions
Q How long will it take to get my Stores up and running?
If you follow the deadlines we've provided on the timeline above your stores should be LIVE in 10-15 business days.
Q What is the difference between my 2 stores?
We've designed Reward Store to cater to both your internal and external audiences.
- Store is the nuts and bolts. It features the best of Apparel, Bags, Mugs and more to keep your company looking its best.
- Gifting is the place to reward Employees and Customers. It features the very best of Gifts and Apparel.
Q Will my stores show pricing?
Your Store does list pricing. Your Gifting does not.
Q Are there order minimums?
About 90% of our Items have no minimums. Items that do require minimums are typically Hard Good Items like notebooks and pens. We offer storage options for these situations.
Q Where can items be shipped?
Reward Store items can be shipped to any US state or territory. Our preferred shipping services include UPS and USPS.
Q I want a specific item in my Reward Store. Can you add it?
Yes, your store is YOUR store! Let us know what you're looking for and we'll make it happen.
Q Can I get custom packaging?
How custom do you want to get? We offer complete custom packaging options including Boxes, Tape, Tissue Paper, Handwritten Thank You Cards, Stickers and more! Contact you Reward Store rep to discuss the specifics.
Q What is the turn around time for merch?
Branded products are decorated on demand and most items ship within a week.
- Most apparel items allow for a quick turnaround time of 2-5 business days.
- Specialty apparel and non-apparel items typically leave our shop in 3-7 business days.
- Bulk promotional or custom requests are quoted individually both in price and completion date. For example, the turnaround time for 1,000 engraved Stanley water bottles will be longer than 500 custom tees. Your "in-hand" date is what matters to us, and we have options to accommodate just about any situation.
*Please note that orders made after 2 pm EST will not begin production until the next business day.
